PRIVACY & POLICY
Privacy Policy
1. Introduction At Uttam Exports, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data.
2. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and billing/shipping address when you place an order or contact us.
- Payment Information: Payment details are processed securely through our payment gateways and are not stored on our servers.
- Usage Data: We collect information on how you interact with our website, including IP addresses, browser type, pages visited, and time spent on the site.
3. How We Use Your Information
- Order Processing: To process and fulfill your orders, including sending confirmation emails and shipping notifications.
- Customer Service: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional materials and updates about our products and services, only if you have opted in to receive such communications.
- Improvement: To improve our website, products, and services based on user feedback and usage data.
4. Sharing Your Information We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist in order fulfillment, payment processing, shipping, and marketing.
- Legal Requirements: Authorities or legal entities if required by law or to protect our rights and safety.
5. Data Security We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted transmission of data and secure storage practices.
6. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
7. Your Rights
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to certain legal or contractual restrictions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
8. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through email or a notice on our website.
10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [contact details].